I remember a great commercial some time ago.  Team launches retail website and then anxiously waits for their first customer.  The counter (remember those?) clicks one....then two....and then accelerates so fast that they are overwhelmed.  For sure, that is the second worst problem to have but it can have catastrophic consequences.   

In developing your business model did you consider scalability? It often is a second thought only considered when the flood waters are already rising. ...

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